About The Business Writing Institute

---

Experience & Expertise

For 26 years, the Business Writing Institute has been providing writing skills workshops for employees, professionals, leaders--anyone who writes on the job. We also offer award-winning writing and editing services for clients in every industry & profession. A division of Nancy Flynn Public Relations, Inc., a certified woman-owned small business (WOSB), the Business Writing Institute is the go-to training solution for clients worldwide.

Founder & President Nancy Flynn wrote the book on how to write powerful, persuasive e-mail, business documents, and electronic/employment policies. Nancy Flynn is the author of books including Writing Effective E-Mail, The Social Media Handbook, The ePolicy Toolkit, The e-Policy Handbook, and The $100,000 Writer. Founder and executive director of our sister company, The ePolicy Institute™, Nancy Flynn is recognized worldwide as the leading expert on writing effective & compliant e-mail.

An in-demand trainer & business writer, Nancy Flynn knows what it takes to produce well-written business documents, legally compliant e-mail, and effective policies. Contact Nancy Flynn to discuss your training needs, get a quote, and schedule your program.

Our Programs Are Customized to Meet Your Needs

Our onsite and online courses are designed for those who seek real and immediate improvement in their business writing skills. From administrative professionals to C-level executives, you'll return to your office armed with the skills and strategies necessary to write clear, compelling, correct, and compliant e-mail, business documents, and policies.

Business Writing Institute training is an investment in your organization's assets, reputation, and future. Don't let sales, customer satisfaction, and career advancement slip away. Learn more about our proven-effective writing skills workshops, webinars and coaching programs.

Effective Business Writing Writing Effective E-Mail Writing & Implementing Effective Policies & Procedures LawWrite™ Writing Skills Workshops for Lawyers Business Writing Workshop for Leaders & Emerging Leaders Writing Skills Workshop for Administrative Professionals Writers' Training for Government Agencies

Netiquette Rules: Writing Civil, Compliant, Conversational E-Mail Grammar Rules: Smart Business Writing Made Simple Seven Secrets of Super-Effective Sales Writing Seven Secrets of Door-Opening Resumes & Cover Letters Writing Skills Workshop for Technical Writers One-on-One Coaching Programs Presentation Skills & Executive Presence Coaching

Partial Client List

American Bar Association Analog Devices Assurex Global Cardinal Health Clearswift DC Water & Sewer Authority Federal Trade Commission Huntington Bank Microsoft Nationwide Insurance OhioHealth

Ohio State University Moritz College of Law Ohio Supreme Court Smith & Nephew Symantec TransAlta Universal Studios Waha Capital West LB Bank World Airlines Customer Relations Association World Bank

View our comprehensive client list