Business Writing Institute
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Writing Skills Workshops, Webinars & Coaching
Effective Business Writing
Writing Effective Email
Writing & Implementing Effective Policies & Procedures
LawWrite™ Writing Skills Workshops for Lawyers
Business Writing Workshop for Leaders & Emerging Leaders
Writing Skills Workshop for Administrative Professionals
Writing Skills Workshop for Government Agencies
Netiquette Rules: Writing Civil, Compliant, Conversational E-Mail
Grammar Rules: Smart Business Writing Made Simple
Seven Secrets of Super-Effective Sales Writing
Seven Secrets of Door-Opening Resumes & Cover Letters
Writing Skills Workshop for Technical Writers
One-on-One Coaching Programs
Presentation Skills & Executive Presence Coaching
The $100,000 Writer Coaching Program for Freelance Writers

Seven Secrets of Super-Effective Sales Writing



Writing Effective Email
The $100,000 Writer
The e-Policy Handbook
The ePolicy Toolkit
The Social Media Handbook
eMail Rules
Instant Messaging Rules
Blog Rules
Email Management
Networking for Success

Sales professionals and customer service reps can boost their writing power, increase sales, and enhance customer satisfaction by applying the proven techniques of professional business writers. This program teaches sales and customer service professionals how to write a sales letter that is so powerful it convinces even the most-reluctant customers to act. Learn how to write a business proposal that is so persuasive it helps sell your product and advance your career. Discover how to motivate prospects to open—and read—your e-mail (rather than ignore and delete it).

In this program, Nancy Flynn—a professional business writer and noted expert on business writing and e-mail writing—reveals what it takes for sales professionals to open doors and communicate convincingly with prospects and customers.

Client Testimonial

"Excellent! Might be beneficial to increase the length of the program. That's how valuable this training is. A wealth of great information."
-Customer Service Professional

Contact Nancy Flynn to discuss your training needs, get a quote, and schedule your program.